Frequently Asked Questions
What Areas Do You Service?
We service all of San Diego and Imperial county and surrounding areas. We have also done many large contracts in Riverside, Los Angeles, and Reno, Nevada. If you would like us to do work in another area just ask and we can most likely travel to accommodate your request. Many of our local customers are so happy with us that they request that we travel to do work at their vacation homes as well.
Do you carry a specific brand?
We are one of the only companies that offer several top quality brands of windows, doors, showers, wardrobe doors, and custom hardware. Stop by our showroom to see many products on display.
How fast can I get an install?
We do our best to get your product installed as quickly as we can. However, most orders are custom and take extra time for exact sizing. Every manufacture and product varies. Windows and Doors: Vinyl Windows and Doors as quick as 7-10 days after order date. Wood Clad, aluminum, and fiberglass doors and windows can take 3 -5 weeks from order date. Shower doors: Varies from 3-15 days based on material and design.
How long have you been in the business and do you have references?
Window Solutions has been open for 11 years. David, the owner, has been installing windows for over 20 years and grown up learning the family business from his grandfather, uncle, and his own dad. We certainly have many references you can call or even visit jobs we have completed to verify the great quality and service we provide.
What do the windows look like from the inside and how much glass will I lose?
We sell multiple brands
Do you have your own crew for Installation?
Yes. All of our installs are performed by trained and certified full time employees of Window Solutions.
What type of warranty do you offer?
We offer a lifetime warranty on all of our retro-fit window installations. Product warranties vary by manufacture.
Do the windows come with screens?
Yes. Screens are included with operable windows and sliding glass doors. They are an additional cost for French doors.
Do you service a particular area?
We service all of San Diego, Imperial county and surrounding areas. We have also many Large contracts in Riverside, Los Angeles, and Reno Nevada. If you would like us to do work in another area just ask and we can most likely travel to accommodate your request. Many of our local customers are so happy with our services, they request that we travel to do work at their vacation homes as well.
What windows do you recommend which are good quality?
Milgard® and Simonton windows are both top selling quality brands with great warranties.
Are new windows energy efficient and are there tax credits for energy?
They are 4 times the energy efficiency of single pane glass and they block 95% of the rays that cause fading. Maximum tax credit is $500 for windows and doors.
Do you have any financing and are there any promotions currently?
We have several financing options available to fit your needs. Click on our special offer link to find out about our current specials.
Do you come out for a free estimate?
Yes. We offer free estimates for all of our products. Just click or call today to set up a free estimate. If you already have your dimensions you can also email them to us for a faster quote.
What type of payments do you take?
We except Visa, Mastercard, checks, and cash. We also offer financing options.
Do you install glass? What products do you carry/install?
We can install glass into almost any kind of opening. We can make custom size glass for tabletops, cabinet doors, desktops, glass railing systems, and more….
If I have a broken double pane window, can I replace just the one side that is broken?
No. Dual glazed glass units are sealed at the factory to ensure energy efficiency and durability. We can replace most dual glazed glass with in a few days.